Front Desk · rep training

M03 · Forward, not port — and the kill switch

Objective. A rep can explain that the agency keeps its number, and how the agency turns the service off.

Outline only. This module's objective, source and check are settled; the written content is not yet drafted. It does not gate anything. Read the source file named below in the meantime.

How it is checked

Explain forwarding versus porting, and where the kill switch lives.

Source: ../frontdesk/COMPLIANCE-PREFLIGHT.md

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